All posts by Christian Oloff

CT-SPIN #68: Production Support – if it’s visible, it’s manageable

Tons of bugs, a gloomy support team, and new features always being more important than fixes; this is how Austin Fagan describes the beginning of his quest to help improve the production support processes at a leading UK broad band supplier. He will tell us more about the starting point, improvements achieved and lessons learned along the way.

Logo Unboxed Consulting

Snacks kindly sponsored by Unboxed Consulting. Wine kindly sponsored by Yila Consulting.

Wednesday, 15th June 2011, 18h15
Events Room,
5th floor,
Bandwidth Barn,
125 Buitengracht Street,
Cape Town
Continue reading CT-SPIN #68: Production Support – if it’s visible, it’s manageable